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Squared Thinking

Tony Furr

Tony works with a wide variety of businesses and individuals to send warm connections that help excel their businesses forward. He can customize packages for each client based on their needs and wants to create revenue bolstering results.

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Qualities of a Great Call Center Outsourcing Companies (Infographic)

Posted by Tony Furr on Mar 24, 2022

Are you considering outsourcing your contact or call center? The BPO industry is booming no matter what vertical you're in and has proven benefits across the board. But the market is saturated with options to choose from. How can you confidently find the best one?

We believe the ideal qualities of a call center outsourcing partner fall into the following categories:

•Data

• People

• Technology

• Good Value

• Excellent Service

Below is a detailed breakdown for what to look for in a great contact center outsourcing company.

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