How we help.

[The Anomaly Squared Difference]

We understand the entire sales process.

From making initial contact to building brand loyalty, Anomaly Squared has the tools and expertise needed to complement your sales staff with their lead management and to help them do their jobs better.

We'll let the numbers do the talking.

We know that being the first and the quickest to reach a lead is essential. But how fast are we? On average, we reach your leads in under a minute and at most under 2 minutes. How's that for speed?

We reach leads in a matter of seconds, quicker than anyone

What sets us apart.

[And why you should choose us]

There are many reasons why you should choose us to outsource call center services

We own and manage all of our domestic call centers with in-house Customer Service Reps
We use dedicated agents and teams for each client, creating more knowledgeable and prepared CSRs
We use the latest call center cloud-based technology, allowing for the fastest, most efficient and flexible contact center model for a higher contact ratio at a lower price
We can do customized scripts down to the campaign and even lead level
We charge based on performance with flexible pricing models
We have an in-house IT department that builds custom software to integrate with Velocify, SalesForce and other solutions
You will have direct access to the floor, to provide a hands-on, transparent feel
We use local numbers when contacting leads for a higher answer rate
We have no canned solutions, everything is client specific
We can contact prospects in real-time milliseconds or cold leads that are 5-30 days old

Q&A

[You have questions, we have answers]

Are you a telemarketer?: Absolutely not. We are taking leads that you provide us or that are generated through your website, then contacting them and qualifying them quickly, saving you and your sales team time and energy. We call people that have shown interest in your product and/or service.
How do you charge for your services?: We don’t have any set way we charge, we customize it to how the client wants to be charged. We can charge by lead you provide, or by successful transfers only. Or we can charge by number of CSRs dedicated to your project by hour.
How are your operators trained to take calls?: We have an extensive and well thought out A²U: Anomaly Squared University Training Program that guides new CSRs on best practices while they’re on the phone, as well as TCPA and HIPAA guidelines, setting them up to be successful on the floor. Between role playing, tests to make sure they know the material, shadowing an experienced CSR, and specific program and client training, they are ready to represent you well when they hit the floor.
Do you offer reports?: Yes we do. We do not believe in cookie cutter solutions for reporting, so we offer customizable reports based upon the needs of our individual client. We can provide them either daily, weekly, and/or monthly. Your choice.
Who are your clients?: If you have leads that you need contacted, we can be beneficial to your sales process. But the verticals that we feel we have the most experience and know how is within the mortgage / finance space, insurance, higher education, and patient recruitment for clinical trials.

Who we help.

[And what they love]

At LendingTree we take great pride that our brand is synonymous with being the best in the industry. As a result, when we utilize partners to help us with our contact center workload, we make sure we only partner with the best. The Anomaly Squared team have held up to that measure. From hitting day to day metrics, to being available for late night strategy discussions, I have been very pleased with our partnership with Anomaly Squared.

- N. Salvage, LendingTree

Working with Anomaly Squared has been a breath of fresh air. Along with the economics of our partnership, they are a pleasure to work with. They actively seek to improve our campaigns, whether it be communicating issues in a timely manner or offering advice on how to optimize our workflow.

- Will Safrin, Everquote

How we help.

We understand the entire sales process.

We'll let the numbers do the talking.

What sets us apart.

Q&A

Who we help.

Let us help you too.

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