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Squared Thinking

Rob Bayer

Rob Bayer is a Call Center Executive with more than 25 years of experience.  Currently, we provide call center services for 20+ Mortgage Groups with an emphasis on speed to lead and driving high contact rates.  Rob is responsible for overall strategy and direction of Anomaly Squared. 

Recent Posts

Need to Know Customer Service Statistics

Posted by Rob Bayer on Jun 15, 2022

Customer service experience is the customer's view of how a company treats them. It is what builds the thoughts and feelings a customer has towards a company, and drives behavior and loyalty. 

Improve your customer service through outsourcing

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Filed under: customer service

No Lead Wasted: Capitalizing On Your Mortgage Leads

Posted by Rob Bayer on Apr 07, 2022

Article as previously featured in Progress in Lending Association's Tomorrow's Mortgage Executive.

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