<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=217869015213273&amp;ev=PageView&amp;noscript=1">
Menu

Squared Thinking

Rob Bayer

Rob Bayer is a Call Center Executive with more than 25 years of experience.  Currently, we provide call center services for 20+ Mortgage Groups with an emphasis on speed to lead and driving high contact rates.  Rob is responsible for overall strategy and direction of Anomaly Squared. 

Recent Posts

Mastering Appointment Setting: Proven Strategies for Call Centers

Posted by Rob Bayer on Sep 15, 2023

In the fast-paced world of business, effective appointment setting is crucial for driving revenue and building lasting customer relationships. Call centers play a pivotal role in this process, serving as the frontline of communication between businesses and their potential clients. To ensure success in appointment setting, call centers need to employ proven strategies that maximize efficiency and customer satisfaction. In this blog post, we'll explore some key strategies for appointment setting that can elevate your business's performance and boost your bottom line.

Read More...

0 Comments Click here to read/write comments

Unlocking Business Potential: The Benefits of an Outsourced Phone Answering Service

Posted by Rob Bayer on Sep 01, 2023

In today's fast-paced business landscape, providing exceptional customer service is paramount to success. One crucial aspect of this is having an efficient and responsive answering service. While many companies consider maintaining an in-house team, outsourcing your answering service to a call center can offer a range of significant benefits. Let's delve into the advantages that outsourcing brings to the table.

Read More...

0 Comments Click here to read/write comments

Anomaly Squared adds Offshore Call Center Services

Posted by Rob Bayer on Jul 21, 2023

Read More...

0 Comments Click here to read/write comments

Mastering Customer Service: Unleashing the Power of Exceptional Support

Posted by Rob Bayer on Jul 07, 2023

Read More...

0 Comments Click here to read/write comments

Customer Service Experience: Does Customer Service Matter?

Posted by Rob Bayer on Mar 14, 2023

The most impressive characteristic I have observed since Covid hit us in 2020, was our country's ability to adapt and overcome. Sure, the political landscape had intensified but in the face of adversity, America’s business leaders found a way to navigate unchartered waters, pivot, and flourish.

Read More...

0 Comments Click here to read/write comments

The Deal’s Not Over: After Close Care

Posted by Rob Bayer on Oct 25, 2022

As previously featured in Progress in Lending's Tomorrow's Mortgage Executive

Read More...

0 Comments Click here to read/write comments

Need to Know Customer Service Statistics

Posted by Rob Bayer on Jun 15, 2022

Customer service experience is the customer's view of how a company treats them. It is what builds the thoughts and feelings a customer has towards a company, and drives behavior and loyalty. 

Improve your customer service through outsourcing

Read More...

0 Comments Click here to read/write comments
Filed under: customer service

No Lead Wasted: Capitalizing On Your Mortgage Leads

Posted by Rob Bayer on Apr 07, 2022

Article as previously featured in Progress in Lending Association's Tomorrow's Mortgage Executive.

Read More...

0 Comments Click here to read/write comments

Subscribe2

We wouldn't call ourselves know-it-alls, but we feel that we bring good things to the table. If you like what you've seen and want more, subscribe below.

We'll keep your info safe.

Subscribe to Email Updates

Recent Posts

Start the conversation