Menu

Squared Thinking

No Lead Wasted: Capitalizing On Your Mortgage Leads

Posted by Rob Bayer on Apr 07, 2022

Article as previously featured in Progress in Lending Association's Tomorrow's Mortgage Executive.

Read More...

0 Comments Click here to read/write comments

Qualities of a Great Call Center Outsourcing Companies (Infographic)

Posted by Tony Furr on Mar 24, 2022

Are you considering outsourcing your contact or call center? The BPO industry is booming no matter what vertical you're in and has proven benefits across the board. But the market is saturated with options to choose from. How can you confidently find the best one?

We believe the ideal qualities of a call center outsourcing partner fall into the following categories:

•Data

• People

• Technology

• Good Value

• Excellent Service

Below is a detailed breakdown for what to look for in a great contact center outsourcing company.

Read More...

0 Comments Click here to read/write comments

11 Common Myths About Contact Center Outsourcing

Posted by Taylor Edwards on Dec 11, 2018

In the realm of Contact Center Outsourcing there are a lot of misunderstandings and myths that seem to swirl around the topic. We're here to discuss 11 of those common misconceptions, from cost to quality, we want to clear the air some, and prove that outsourcing your call center may be the answer to growing your business after all.

Read More...

0 Comments Click here to read/write comments

Start the conversation