<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=217869015213273&amp;ev=PageView&amp;noscript=1">
Menu

Squared Thinking

What are Live Transfers and How Do They Work?

Posted by Jerry Wass on Mar 08, 2017

WHAT ARE LIVE TRANSFERS?

In call center terms, a live transfer is what it sounds like. It's the process of transferring a customer from a call center agent to another specialized agent. 

Read More...

9 Comments Click here to read/write comments

Subscribe2

We wouldn't call ourselves know-it-alls, but we feel that we bring good things to the table. If you like what you've seen and want more, subscribe below.

We'll keep your info safe.

Subscribe to Email Updates

Recent Posts

Start the conversation