Menu

Like we said,

Website Graphic take 2

We are more than just a call center. We are local.

Instead of having someone overseas on the phone, your customer or potential customers will hear someone who might be just down the road. With multiple domestic call centers located around the country, we’re able to provide a hometown feel to your customer experience.

Let us introduce ourselves.

Anomaly started from some pretty great minds and as it’s grown, it’s acquired even more through the years. Here are the ones leading us into battle.

Executive Staff

Jerry Wass

Jerry Wass

CEO
Rob Bayer

Rob Bayer

President
Matthew Thielker

Matthew Thielker

CFO

Leadership Team

Tony Furr

Tony Furr

Vice President of Sales and Business Development
Nikki Reives

Nikki Reives

Director of People Operations
Catherine Cook

Catherine Cook

Controller
Dave Cole

Dave Cole

Site Director
Rich Wilson

Rich Wilson

Director of Client Services

Information Technology

Chad Gallison

Chad Gallison

Director of Contact Center Technology
Michaela Agee

Michaela Agee

IT Specialist
David Beach

David Beach

IT Specialist

Marketing

Taylor Edwards

Taylor Edwards

Marketing Director
Amy Bernabe

Amy Bernabe

Marketing Coordinator

Business Operations

Michelle Baskins

Michelle Baskins

Account Manager
Victoria Wilson

Victoria Wilson

QA Lead
Elizabeth Carney

Elizabeth Carney

Operations Manager

Human Resources

Sheri Byrd

Sheri Byrd

Human Resources Manager
Leslie Mackey

Leslie Mackey

HR Administrator
Jason Collett

Jason Collett

HR Coordinator
Deanna Revis

Deanna Revis

Talent Acquisition Specialist

CSR Spotlight

We believe that we truly have superstars on our team, and all of our customer service representatives are no exception. We employ only the brightest and the best to represent your company because that is how we would want to represent ourselves. Here are a few of our brightest stars.

Inderpreet Kaur

Inderpreet Kaur

Dallas, TX 
What do you do when you're not working?
I'm usually running behind my 3 kids
What is something you have on your bucket list?
Skydiving
Did you have a childhood nickname?
Indi
How long have you worked at A2?
10 months
Jamie Johnson

Jamie Johnson

North Carolina
Favorite part of your job?
Working from home
Did you have a childhood nickname?
Jane Ann
What have you done that you are most proud of?
Raised two beautiful young women
How long have you worked at A2?
2 years
Rachel Lackey

Rachel Lackey

Greensboro, NC
Favorite part of your job?
Working from home
What is something you have on your bucket list?
Ziplining
What do you do when you aren't working?
School and time with my friends
How long have you worked at A2?
3.5 years
Rhona Cornwall

Rhona Cornwall

Wichita, KS
Favorite part of your job?
The people I work with and meet via the calls
What do you do when you're not working?
Spend time with my family, church family, and friends
What is something you have on your bucket list?
Getting healthy so I can travel more
How long have you worked at A2?
8 years
Sabrina Orsman

Sabrina Orsman

Kansas
What do you do when you're not working?
I try to spend time with friends and pursue various creative endeavors
What is something you have on your bucket list?
I want to visit the places my family is from and connect with the culture
Favorite part of your job?
Working in comfy clothes
How long have you worked at A2?
5.5 years
Tracey Bryant

Tracey Bryant

Greensboro, NC
Favorite part of your job?
Ability to speak with people of all ages and backgrounds
What is something you have on your bucket list?
I've always wanted to go to Australia
What have you done that you are most proud of?
Together with my husband, Jeff, we have raised two wonderful young men
How long have you worked at A2?
3.5 years

Start the conversation