Like we said,
We are more than just a call center. We are local.
Instead of having someone overseas on the phone, your customer or potential customers will hear someone who might be just down the road. With multiple domestic call centers located around the country, we’re able to provide a hometown feel to your customer experience.
Executive Staff
Jerry Wass
CEO
Rob Bayer
President
Matthew Thielker
CFO
Leadership Team
Tony Furr
Vice President of Sales and Business Development
Catherine Cook
Corporate Controller
Dave Cole
Senior Operations
Taylor Edwards
Marketing Director
Elizabeth Carney
Director of Client Services
Information Technology
Chad Gallison
Director of Contact Center Technology
David Beach
IT Generalist Level 1
Marketing
Amy Bernabe
Marketing Coordinator
Business Operations
Michelle Baskins
Account Manager
Victoria Wilson
QA Lead
Elizabeth Carney
Operations Manager
Human Resources
Sheri Byrd
Human Resources and Payroll Director
Leslie Mackey
HR Administrator
Jason Collett
HR Coordinator
Deanna Revis
Talent Acquisition Specialist
CSR Spotlight
We believe that we truly have superstars on our team, and all of our customer service representatives are no exception. We employ only the brightest and the best to represent your company because that is how we would want to represent ourselves. Here are a few of our brightest stars.
Inderpreet Kaur
Dallas, TX
- What do you do when you're not working?
- I'm usually running behind my 3 kids
- What is something you have on your bucket list?
- Skydiving
- Did you have a childhood nickname?
- Indi
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- How long have you worked at A2?
- 10 months
Jamie Johnson
North Carolina
- Favorite part of your job?
- Working from home
- Did you have a childhood nickname?
- Jane Ann
- What have you done that you are most proud of?
- Raised two beautiful young women
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- How long have you worked at A2?
- 2 years
Rachel Lackey
Greensboro, NC
- Favorite part of your job?
- Working from home
- What is something you have on your bucket list?
- Ziplining
- What do you do when you aren't working?
- School and time with my friends
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- How long have you worked at A2?
- 3.5 years
Rhona Cornwall
Wichita, KS
- Favorite part of your job?
- The people I work with and meet via the calls
- What do you do when you're not working?
- Spend time with my family, church family, and friends
- What is something you have on your bucket list?
- Getting healthy so I can travel more
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- How long have you worked at A2?
- 8 years
Sabrina Orsman
Kansas
- What do you do when you're not working?
- I try to spend time with friends and pursue various creative endeavors
- What is something you have on your bucket list?
- I want to visit the places my family is from and connect with the culture
- Favorite part of your job?
- Working in comfy clothes
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- How long have you worked at A2?
- 5.5 years
Tracey Bryant
Greensboro, NC
- Favorite part of your job?
- Ability to speak with people of all ages and backgrounds
- What is something you have on your bucket list?
- I've always wanted to go to Australia
- What have you done that you are most proud of?
- Together with my husband, Jeff, we have raised two wonderful young men
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- How long have you worked at A2?
- 3.5 years
1.866.519.1550
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